Website Design & Web Development - (919) 827-4937


Thank you for taking the Web Detailer Customer Satisfaction Survey. The Survey should take less than five minutes of your time to complete. Click the "Submit by Email" button to submit the survey.

Please rate your satisfaction level with each of the following statements.
1 = very satisfied
2 = somewhat satisfied
3 = neutral
4 = somewhat dissatisfied
5 = very dissatisfied
n/a = service/product does not apply

Your Website Layout/Design
Please rate your level of satisfaction with the items below:
n/a12345
Your website's look and feel adequately reflects your organization
Your website adequately explains your products and/or services
Your website has a navigation that is easy to use and understand
Your website has good and relivant content overall
Overall how satisfied are you with your websites design and layout?
If you feel that a change to your current design/layout is needed, please explain below:

Website Effectiveness
Please rate your level of satisfaction with the items below:
n/a12345
Your website reaches its intended target audience
Your website helps to increase sales for your business
Your website receives an acceptable level of traffic to your site
Your website provides a positive return on investment
Overall how satisfied are you with your websites effectiveness?
If a change to your website would make it more effective, please explain your goals:

Website Applications
Includes: custom solutions, Agent Companion, restaurant menu editors, dynamic plat maps, content managers, etc.
n/a12345
How satisfied are you with the solution(s) offered by the Web Detailer
How satisfied are you with time and cost savings achieved
How satisfied are you with the usability of the product
Rate your satisfaction with the product's documentation and support
Rate your overall satisfaction with the product.
If you would like to change something about the solution being provided to you, please comment below

Website Hosting
Please rate your level of satisfaction with the items below:
n/a12345
Your websites uptime/availability on the internet
Your websites page loading/downloading speeds
Your websites email services provided
the Web Detailer Client Control Panel and tools provided
Overall how satisfied are you with your website hosting services?
If you would like to change your hosting solution, please comment below

Customer Support
Please rate your level of satisfaction with the items below:
n/a12345
How satisfied are you with the availability of customer support
How satisfied are you with the responsiveness of our customer support
How satisifed are you that your maintenance plan meets your needs
How satified are you with the customer support request process
Overall how satisfied are you with your website hosting services?
If a change to your support/maintenance plan is needed, please explain your needs:

the Web Detailer
Please rate your level of satisfaction with the items below:
n/a12345
Your overall satisfaction with the Web Detailer
How can the Web Detailer improve your customer experience?
Your Information
Name:
Company:

the Web Detailer
PO Box 99644 - Raleigh, NC
(919) 827-4937

Visit us online at: http://www.thewebdetailer.com/

Website Design & Web Development - (919) 827-4937